12-month warrantyOn trackers and sensors from the day you receive them, unless the product page or warranty card states a longer term. Contact us as the seller; we deal with the manufacturer.
Remote check firstMost issues are solved by adjusting the tracker and account settings, with no trips or shipping.
What the warranty covers
Factory defects that appear with correct installation and use.
When the warranty does not apply
Mechanical damage, traces of moisture or fire, an opened case or third-party repair, damage from incorrect wiring to the vehicle power.
Installation
There is no separate warranty period for installation. If a fault caused by our work shows up — a poor connection, mounting or wiring — contact us and we will check and fix it free of charge.
How to make a claim
- Message us on Viber at +380 67 828 16 13 or call +380 67 466 43 23.
- First we check the tracker and account remotely.
- If repair or replacement is needed, the manager will explain how to hand over the device.
| Service centre | 3 D. Monastyrskoho St, Kyiv |
| Warranty | 12 months from delivery |